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| Privecy Policy General Your use of this website is governed by our Terms of Use. Accordingly, this Privacy Policy must be read in conjunction with our Terms of Use. Information Collection and Use ProLanguages is the sole owner of all the information collected on this site. ProLanguages will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. ProLanguages collects information from our users at several different points on ProLanguages website. Personal email addresses are obtained to ease points of communication between clients and the ProLanguages. Order ProLanguages request information from the user on order form. Here a user must provide contact and personal information (such as, but not limited to, name and address) and financial information (such as, but not limited to, credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If ProLanguages has trouble processing an order, this contact information is used to get in touch with the user. ProLanguages uses the user's information for other purposes as well. Use of Cookies ProLanguages uses cookies to gather and store information. Cookies are pieces of data that a web site transfers to user computer's hard drive solely for record-keeping purposes. Cookies help ProLanguages make its software more useful by storing information on your preferences. There is nothing unusual about the use of cookies by a web site and they are an industry standard. They do not personally identify you, but they will identify your computer. Your browser is most likely set up to accept cookies, but you can set yours to refuse them. If you do so, you may not be able to take full advantage of ProLanguages’s web site. ProLanguages is not liable for any failure of your computer due to the use of cookies. Log Files ProLanguages use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Sharing ProLanguages share aggregated demographic information with partners. This is not linked to any personal information that can identify any individual person. ProLanguages use an outside credit card processing company Paypal.com to bill users for services. ProLanguages partner with another party to provide specific services. When the user signs up for these services, ProLanguages will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. Links This web site contains links to other sites. Please be aware that ProLanguages is not responsible for the privacy practices of such other sites. ProLanguages encourages users to be aware when they leave this site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by ProLanguages Web site. Surveys & Contests From time-to-time ProLanguages site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Emails> All emails sent to users adhere to the strict requirements of the CAN-SPAM Act. Email addresses are only obtained by a customer freely giving their email address (usually on Step1 or the registration). This registration process is understood by the ProLanguages as a request for additional information about the service. Once a client has paid for the service, emails are sent to aid in the process of registration and receiving the product. Clients may receive offers on different products and services, which usually are related to the service of ProLanguages. Each time an email is sent, users have the ability to opt-out of the email subscription, by either clicking the 'unsubscribe' link provided at the bottom of each email, or by sending an email, fax or telephone request to the ProLanguages. Telephone number Telephone numbers are only obtained by a customer freely giving their telephone numbers. Giving the telephone number is understood by the ProLanguages as a request for additional information about the service or related services. Users have the ability to opt-out of the telephone service, by either clicking the 'unsubscribe' link provided at the bottom of each email, or by sending an email, fax or telephone request to the ProLanguages. Tell-A-Friend If a user elects to use ProLanguages referral service for informing a friend about this site, we ask them for the friend's name and email address. ProLanguages will automatically send the friend a one-time email inviting them to visit the site. After the first email sent, additional emails will only be sent to the friend, if he chooses to register to the ProLanguages site of his own accord. The friend may contact ProLanguages at any time to request the removal of the information from the database. Security This website takes every precaution to protect users' information. When users submit sensitive information via the website, the information is protected both online and off-line. When registration form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as the payment reply form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked. ProLanguages uses PayPal Secure Server. Your credit card information is only used towards payment for your ProLanguages Online learning Software. We do not store your credit number on our server. Choice/Opt-out ProLanguages users have the ability to opt-out of receiving emails from the ProLanguages. An opt-out request may be sent by email, telephone or fax, or by clicking the link provided at the bottom of each email sent to users. Should a user choose to opt-out of the email subscription, the ProLanguages will honor the request and will not send additional emails. Version 1.1 - Last updated June 2009 |
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